#ISM2017: Bitter-tweet Ending

As the ISM2017 Annual Conference in Orlando, Florida, wrapped up with a half-day of activity on Wednesday, some hearts and minds likely were already at one of Walt Disney World's theme parks. (Some attendees heeded Institute for Supply Management®'s recommendation and added a family vacation to their Conference experience.) However, bodies were still on-site, and participants showed a desire to … [Read more...]

The Monthly Metric: Inventory Turnover Ratio

This month’s installment of The Monthly Metric coincides with the latest offering from the #ISMMagContentCafe: “Supply Chain and Procurement Key Financial Performance Metrics,” by Paul Lee, Research & Analytics Director at Institute for Supply Management® (ISM®). Published in the INSIDE Metrics digital supplement in August 2014, the article details a survey of supply management leaders on the … [Read more...]

#ISM2017: Twitter’s All Ears

The #ISM2017 hashtag got colorful use on Twitter during the second full day at the Annual Conference at Walt Disney World in Orlando, Florida. Attendees on Tuesday posted their thoughts on a compelling keynote address, saluted the recipient of the supply management profession's highest honor and took advantage of the extracurricular activities offered by the Conference site. David Cameron, … [Read more...]

#ISM2017: Magic Tweetdom

In time, we'll find out if the 2017 edition of ISM®'s Annual International Supply Management Conference is the biggest ever. However, if Monday's Twitter activity is of any indication, ISM2017 at Walt Disney World in Orlando, Florida, is on pace to shatter supply management social-media records. Inside Supply Management® asked Conference attendees, presenters and exhibitors to make liberal use … [Read more...]

The Monthly Metric: SWOT Analysis

Welcome to the first installment of The Monthly Metric, where we examine a piece of data that can help supply management professionals do their job more efficiently. In our introductory post last month, we addressed how advanced analytics has taken over Major League Baseball, but is not as prominently used in procurement. This, according to survey results indicating that many supply management … [Read more...]

Seizing Initiative on Legal Spend

By Robert DiDomenico In 2009, purchasing legal services was a new corporate initiative for corporate procurement departments — one that was quite different from buying hard goods. By addressing legal spend, the thought was, procurement professionals could create value for their organizations. While there is still agreement that money can be saved, the legal arena provides even greater … [Read more...]

What Productive Procurement Looks Like

In six years of Return on Supply Management Assets (ROSMA) annual evaluation reports of procurement organizations — a collaboration of A.T. Kearney, Institute for Supply Management® (ISM®) and the Chartered Institute of Procurement & Supply (CIPS) — the results have shown remarkable stability. Or disappointing monotony, as ISM CEO Thomas W. Derry remarked in What Good Looks Like, a white … [Read more...]

The Monthly Metric: Introduction

March seems to be a less-than-ideal month to start a project that involves seriously crunching numbers and exploring the science of supply management. After all, it’s spring break time, so who wants to go back to school, right? However, March is also when Major League Baseball teams are on the field for spring training, as the six weeks in Arizona and Florida prepare them for the 162-game grind … [Read more...]

Stop Calling End-Users ‘Customers’

By Chris McGraw “We have to serve our customers!” You hear it all around you. It sounds like you’re in the sales department. But you’re not. You’re in procurement. In procurement departments at companies of every size and in every industry, the word “customer” is often used to mean the internal stakeholders and end users of the materials and services being procured. “Customer” seems like a … [Read more...]

Contract administration success is focus of seminar

Often, the biggest barometer of a contact’s success are the post-signing actions of the parties involved, not the words on the document itself. Ensuring it’s all about action, not words is the job of the contract administrator. “Administering Contracts: From Award to Completion,” an ISM Seminar next held July 11-13 in Pittsburgh, is designed to teach administrators the best practices that … [Read more...]