Research Column Resources

Research

"Transform Supplier Quality," the Research column in the March 2017 issue of Inside Supply Management® features a list of additional supplier-quality resources from Institute for Supply Management® and CAPS Research: Pharmaceutical Supply Chain in China: Challenges and Opportunities (PDF), CAPS Research: https://knowledge.capsresearch.org/publications/pdfs-protected/hu2010.pdf (available after … [Read more...]

Stop Calling End-Users ‘Customers’

Supply chain management word cloud

By Chris McGraw “We have to serve our customers!” You hear it all around you. It sounds like you’re in the sales department. But you’re not. You’re in procurement. In procurement departments at companies of every size and in every industry, the word “customer” is often used to mean the internal stakeholders and end users of the materials and services being procured. “Customer” seems like a … [Read more...]

Brexit’s Cascading Impact on Global Trade

European Union and UK flags

Conceptual image of European union and British flags

By Hannah Kain, President and CEO, ALOM We have all gotten used to simply hitting the “buy” button on a shopping cart and then expect our order to arrive shortly thereafter. We hardly pay any attention to the origin of the shipment, and sometimes we may be surprised to see where it comes from. Businesses and governments have been focused on how to facilitate goods crossing borders with minimal … [Read more...]

ISM Magazine Launches New Site

iStock_000021829811Medium

Welcome to Inside Supply Management® magazine’s new website. This is more than a website about the magazine, though. We’re excited to provide procurement and supply chain management practitioners, consultants and academics with a variety of information ranging from current events relevant to the profession to blog posts about issues affecting today’s companies and their supply chains. On the … [Read more...]