The Monthly Metric: Net Promoter Score

This month’s edition of The Monthly Metric focuses on an analytic that is likely familiar to those in sales and marketing, and in recent years has become prevalent in supply management. It is a metric based on the business adage that “the customer is always right.” While many procurement benchmarks — such as inventory turnover ratio or on-time, in full (OTIF) delivery — are based on tangible, … [Read more...]

The Monthly Metric: Spend Under Management

This is the fourth installment of The Monthly Metric, and with ideas for supply management measurements to examine starting to come in, there should be interesting ground to cover in future editions. If there is a metric you would like to see us dive into, email me at dzeiger@instituteforsupplymanagement.org or contact us on Twitter: @ISM_Magazine. Here’s a recap of the series to this … [Read more...]

Inside Supply Management’s Best of 2016

The end of business today marks the start of Institute for Supply Management®’s end-of-year close. With our office closed through January 2, leaving plenty of holiday time to relax and enjoy our families, we admit to feeling a little bit like children on the last day of school. But before departing, we would like to leave our own little bag of goodies — the best of Inside Supply Management® of … [Read more...]

Supplier Diversity Essential Strategy at Arizona Utility

At Salt River Project (SRP), supplier diversity isn’t just a program, it’s an initiative. The Tempe, Arizona-based utility, which serves more than 1 million electric and water customers, looks at supplier diversity as an essential sourcing practice, says Patti Pyle, SRP’s manager of diversity. Her team raises awareness of the importance of including and using diverse suppliers by educating … [Read more...]

ISM’s Thomas W. Derry Offers Tips during Procurious Career Boot Camp

Procurious has launched a free digital career boot camp for procurement professionals. The 15-day event, which began September 19, features 15 five-minute training podcasts, including one by Thomas W. Derry, CEO at Institute for Supply Management®. During the series, participants will learn networking strategies to elevate their career, incubate big ideas on the job, build a personal scorecard … [Read more...]

Young Talent Recognized in 2016’s 30 Under 30 Program

Who's who in up-and-coming supply management talent? To find out, one only need take a look at the newly announced list of 30 Under 30 Rising Supply Chain Stars. This year's list was released on February 29 by ThomasNet and Institute for Supply Management, recognizing some of today's top supply management talent. Founded in 2014, the list is compiled annually to call attention to the achievements … [Read more...]

Inside Supply Management is Now on Twitter

The editorial staff of Inside Supply Management® is quite happy to announce the launch of our dedicated Twitter page. Find us at @ISM_Magazine and follow us to be the first to know about new blog posts, exclusive magazine content open to everyone, and the latest news and retweets from our supply management partners. Look, it's our first tweet: We're on Twitter! Today, Inside Supply … [Read more...]

How Did You Get Started in Supply Management?

In the November/December 2015 issue of Inside Supply Management®, a panel of supply management practitioners share their thoughts about the profession, how to best add value to one's organization, and what companies can do to attract and retain young employees. Most supply management professionals come from a range of backgrounds, and the panelists in our article, "Through the Eyes of the Next … [Read more...]