Research Column Resources

"Transform Supplier Quality," the Research column in the March 2017 issue of Inside Supply Management® features a list of additional supplier-quality resources from Institute for Supply Management® and CAPS Research: Pharmaceutical Supply Chain in China: Challenges and Opportunities (PDF), CAPS Research: https://knowledge.capsresearch.org/publications/pdfs-protected/hu2010.pdf (available after … [Read more...]

The Intersection of Freight and Compliance

By Cindy Yamamoto In 2010, two bombs hidden in printer cartridges were shipped from Yemen to Chicago. In a matter of days, they moved by truck and air through four countries before one was intercepted in Great Britain, the other in Dubai. The incident triggered a global response and called attention to vulnerabilities in the international freight transportation network. Security and the … [Read more...]

Comparing War to Supply Management

By Chris Martus We’ve all heard the phrase, “Business is war.” It isn’t. But military battles have shown us that leaders and organizations that fail to properly cultivate supply chain capabilities or fail to plan effectively risk dramatic consequences that include: Over-extended supply lines. A few historical examples are Napoleon’s retreat from Russia in 1812, the British experience during … [Read more...]

Handling Human Rights Issues in Tech Supply Chains

Guest Post By John Kloosterman and Michael Congiu The electronics and information communications technology (ICT) industries are ever-prevalent today, and depending on your point of view, they have either profoundly connected or polarized our world. Like it or not, we rely on these devices every day at work and in our personal lives. Global businesses are always looking for the most … [Read more...]

Inside Supply Management’s Best of 2016

The end of business today marks the start of Institute for Supply Management®’s end-of-year close. With our office closed through January 2, leaving plenty of holiday time to relax and enjoy our families, we admit to feeling a little bit like children on the last day of school. But before departing, we would like to leave our own little bag of goodies — the best of Inside Supply Management® of … [Read more...]

Cyber Thieves’ Latest Catch: ‘Whaling’

First, there was phishing, then spear phishing. Now, a new term has taken hold as cyber thieves aim their harpoons at even bigger catches. The result is whaling, where hackers’ bait is the highest positions of authority in a company, masquerading through email as a senior executive to attempt to fool an employee or supplier into releasing money, procurements or sensitive information. In June, … [Read more...]

How to Navigate Thorny Ethical Paths

By Chris Martus In science, the Anna Karenina principle is based on the opening sentence of Leo Tolstoy’s classic novel: “Happy families are all alike; every unhappy family is unhappy in its own way.” Meaning that in any situation with multiple dynamics, an optimal outcome can only be achieved if every factor is positive. In other words, if any factor is missing or inadequate, the entire system … [Read more...]

Compliance Strategy Goes Beyond Following the Rules

By Peter Liston The difference between basic trade compliance and a comprehensive compliance strategy can be measured in millions of dollars. Basic competency in completing import/export paperwork is just the baseline for entering the international marketplace. Success depends on understanding the markets, legal requirements, and tax implications. Only then can you develop market-specific … [Read more...]

Stop Calling End-Users ‘Customers’

By Chris McGraw “We have to serve our customers!” You hear it all around you. It sounds like you’re in the sales department. But you’re not. You’re in procurement. In procurement departments at companies of every size and in every industry, the word “customer” is often used to mean the internal stakeholders and end users of the materials and services being procured. “Customer” seems like a … [Read more...]

Supply Management Attracts Top Talent

By Tisha Danehl, Vice President, Ajilon Consumer expectations for faster delivery have sparked a tremendous change in the way things are operating in both logistics and throughout the supply chain itself — with a greater emphasis being placed on speed and enhanced technology. Amidst this changing business landscape, specialized workers in supply chain and logistics are becoming more valuable … [Read more...]