Stop Calling End-Users ‘Customers’

Supply chain management word cloud

By Chris McGraw “We have to serve our customers!” You hear it all around you. It sounds like you’re in the sales department. But you’re not. You’re in procurement. In procurement departments at companies of every size and in every industry, the word “customer” is often used to mean the internal stakeholders and end users of the materials and services being procured. “Customer” seems like a … [Read more...]

Supply Management Attracts Top Talent

ajilon-talent-10-6-16

By Tisha Danehl, Vice President, Ajilon Consumer expectations for faster delivery have sparked a tremendous change in the way things are operating in both logistics and throughout the supply chain itself — with a greater emphasis being placed on speed and enhanced technology. Amidst this changing business landscape, specialized workers in supply chain and logistics are becoming more valuable … [Read more...]